CORPORATE SOCIAL RESPONSIBILITY CERTIFICATE
CONFIANZA ONLINE is a non-profit association created in 2003 by Autocontrol (Association for Self-Regulation of Commercial Communication) and Adigital (Spanish Association of Digital Economy) with the aim of increasing users' trust in the Internet. The element that serves this purpose is the Seal, as recognition of the self-regulation commitments subscribed by the members in the various areas of information society services in which the association operates, such as digital advertising, purchases and contracts made through the internet and other electronic means of distance communication, as well as the protection of personal data in advertising and in contracting with consumers and the protection of minors.
Palmar Logística, S.L.
Of the adherence
It appears as an entity adhered to Confianza Online since 05/02/2016, having made its last renewal last February 2021. It is the owner of the website www.complementosparaaves.com which, after having received the Seal, can display it until the next 01/02/2022.
Of compliance with the Ethical Code
The company has voluntarily assumed a high ethical commitment to good practices on the Internet. Through adherence to the Ethical Code of Confianza Online, it undertakes to respect its rules on digital advertising, e-commerce with consumers, data protection and minors on the Internet.
Of alternative dispute resolution
Through adherence to Confianza Online, the adhering entity will collaborate with the entities accredited by the General Directorate of Consumer Affairs for alternative dispute resolution, which in advertising matters will be the Advertising Jury of Autocontrol and in consumer matters the Mediation Committee of Confianza Online, allowing them to mediate and arbitrate between consumer and company.
This commitment is also reflected in the obligation to scrupulously and immediately comply with the mediation agreements of the Committee, as well as the resolutions of the Jury issued to resolve claims that could not be resolved in the previous mediation.
Madrid, August 27, 2021.
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