PRIVACY AND DATA PROTECTION POLICY
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights, PALMAR LOGÍSTICA, SL guarantees the protection and confidentiality of personal data of any kind provided by our clients, in accordance with the provisions of the General Data Protection Regulation.
The Data Protection Policy of PALMAR LOGÍSTICA, SL is based on the principle of proactive responsibility, whereby the Data Controller is responsible for compliance with the regulatory and jurisprudential framework and is able to demonstrate it to the relevant supervisory authorities.
Data Controller: Who are we?
- Company Name: PALMAR LOGÍSTICA, SL
- CIF: B45805884
- Address: Calle Diamante, 8, Polígono Industrial, 45190 Nambroca, Toledo, Spain
- Telephone: +34 925 837 520
- Email: hola@complementosparaaves.com
Purpose of Processing: What will we use your data for?
The data provided by our clients and/or visitors on the PALMAR LOGÍSTICA, SL website or to its staff will be processed solely for the following specific purposes, whether for the execution of a contract, compliance with legal obligations, legitimate interests, or based on your consent:
- To provide the service requested by the client and maintain the contractual relationship between the parties.
- To manage purchases made through the website.
- To address inquiries or complaints that our clients may present.
- To send the information of interest requested by our clients, necessary to respond to inquiries or requests for information.
- To send offers, informational and promotional communications related to the goods and services acquired by clients or about those products and services in which they are interested.
How long will we keep your data?
We will only retain your personal data for as long as is necessary to achieve the purposes for which it was collected. To determine the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests as described in this Privacy Notice and Cookie Policy.
In this regard, PALMAR LOGÍSTICA, SL will retain personal data, duly blocked, once your relationship with us has ended, for the period during which any actions deriving from that relationship may be initiated.
Once blocked, your data will be inaccessible to PALMAR LOGÍSTICA, SL and will not be processed, except for making it available to public administrations, judges, and courts, for the attention of possible liabilities arising from the processing carried out, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.
Legal Basis for Processing
The legal basis that allows us to process your data in each case is as follows:
- Contractual Relationship: Applies when clients purchase one of our products or contract one of our services.
- Legitimate Interest: To address the inquiries and complaints you present to us and to manage the collection of amounts owed.
- Your Consent: If you are a user of our website, by ticking the box on the contact or email form, you authorize us to send you the necessary communications to respond to inquiries or requests for information. Additionally, by ticking the corresponding box on the contact, email, or blog form, you can authorize us to send you informational and promotional communications related to the services and products you have purchased.
You can withdraw your consent for the processing of your data at any time. However, we will retain your personal data when it is necessary to comply with a legal obligation.
Withdrawal of consent will not imply any restriction on the rights of clients or the provision of the requested services, except where the inability to process the data prevents PALMAR LOGÍSTICA, SL from providing the corresponding service.
Recipients: With whom do we share your data?
We do not share your personal data with anyone, except for those public or private entities to which we are obliged to provide your personal data in compliance with a law. For example, tax law requires providing the Tax Agency with certain information about economic transactions that exceed a certain amount.
In cases where, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.
Communication: Where could we send your data?
We will not make international transfers of your personal data for any of the purposes indicated.
Security: How will we protect your data?
We employ all reasonable efforts to maintain the confidentiality of personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature of the data, and the risks to which it is exposed. However, we cannot be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy rules, and if we hire third parties to provide support services, we require them to comply with the same rules and allow us to audit them to verify their compliance.
Your Rights: What rights can you exercise as a data subject?
We inform you that you can exercise the following rights:
- Right of Access: To your personal data, to know what data is being processed and the operations carried out with it.
- Right to Rectification: Of any inaccurate personal data.
- Right to Erasure: Of your personal data, when this is possible (for example, when there is no legal obligation preventing this).
- Right to Restriction: Of the processing of your personal data when the accuracy, legality, or necessity of the processing of your data is in doubt. We may retain it for the exercise or defense of claims, to protect the rights of another person, or for reasons of important public interest of the Union or a specific Member State.
- Right to Object: To the processing of your personal data. PALMAR LOGÍSTICA, SL will cease processing your data unless there is a legitimate interest or it is necessary for the defense of claims.
- Right to Data Portability: Of your data, when the legal basis that allows us to process it is the existence of a contractual relationship or your consent.
- Right to Withdraw Consent: Given to PALMAR LOGÍSTICA, SL.
To exercise your rights, you can do so free of charge and at any time by contacting us at Calle Diamante, 8, 45190 P.I. Nambroca, Toledo, Spain, attaching a copy of your ID.
Supervisory Authority: Where can you file a complaint?
If you believe that your rights have not been respected by our entity, you can file a complaint with the Spanish Data Protection Agency through one of the following means:
- Electronic Office: https://www.aepd.es
- Postal Mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
- Telephone: 901.100.099 and 912.663.517
Filing a complaint with the Spanish Data Protection Agency does not involve any cost, and the assistance of a lawyer or solicitor is not necessary.
Updates: What changes can be made to this Privacy Policy?
PALMAR LOGÍSTICA, SL reserves the right to modify this privacy policy to adapt it to new legislation or jurisprudence that may affect its compliance.
To ensure compliance with personal data protection regulations, PALMAR LOGÍSTICA, SL has received consultancy and advisory services from clickDatos.